Frequently Asked Questions
What are your shipping and delivery options?
Shipping and delivery are coordinated according to the item, quantity, destination, access requirements and selected service. Local delivery, freight, curbside and white-glove options may be available depending on the order. Contact us for a project-specific quote.
What is your return and exchange policy?
Many pieces are handcrafted, made from natural materials, produced in limited quantities or custom-made. Custom, made-to-order, personalized, clearance and final-sale items are non-returnable. Please review our Shipping, Returns & Exchanges Policy before purchasing.
How long do custom and made-to-order pieces take?
Lead times vary by design, material, quantity and shipping destination. Many custom projects require approximately 18–22 weeks, and the estimated schedule is confirmed for the specific order.
Can I customize any product?
Yes. Every Cabana Miami product can be the starting point for a custom design. Depending on the piece, we can adapt dimensions, materials, finishes, colors, fabrics and functional details. Custom production is available from one piece to complete project quantities, with no minimum order.
Do you work with designers, architects and hospitality projects?
Yes. We work with interior designers, architects, developers, restaurants, hotels and hospitality groups on single statement pieces, prototypes and complete furniture packages.
How should I care for my furniture?
Care depends on the material and environment. Teak, Suar wood, rattan, stone, metal and outdoor materials each require different maintenance. Contact us with the product and placement details for tailored care guidance.